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"Prove it is worth the spend"
Here is how the conversation actually went, and what changed because of it.
Discovery Workshop
The clientLeadership want proof eLearning is worth the money.
AndyFair. What would proof look like to them?
The clientHonestly? Fewer mistakes on the shop floor.
AndyThen that is what we measure. Not course completions.
The client, a year laterIf we hadn't done it, we wouldn't be around today.
10xreturn on investment, measured where it mattered